Outsourced Software Testing: The Complete Guide & 5 Best Practices

After your R&D, you believe that releasing the application as soon as possible would derive the best results. However, your team lacks the resources and skills to complete it within a tight time frame. Postponing the launch may help, but it would delay your ROI and even adversely impact your perception with investors. Imagine using a glitchy mobile or desktop app that barely performs how you want it to. This is why software testing is an integral part of the development lifecycle. Enterprises must implement robust testing to ensure their software is secure and performs desirably under various conditions before deploying it to users.

Your existing team will already be engaged in long-term projects, and they’ll most likely lack the flexibility to take on more work immediately. Additionally, implementing a new process for operations or establishing divisions for new projects can be overwhelming for your existing team. Choosing to insource your workforce https://www.globalcloudteam.com/ will push your hiring and labor costs higher. Some or perhaps even all of the software testing effort is done by people in different locations, employed by different companies, or separated from the project team. This is why a test manager role is to know how to handle distributed, outsourced or in-sourced testing.

Best practices for outsourced software testing

One of the most significant advantages of outsourcing software testing is the variety of tests that companies can easily perform on your new software. These tests can be completed by the company using manual testing and automation testing. The main difference between the two is that one is completed by humans and the other by using automation tools. A central responsibility of a software test manager is to secure and utilize resources (people, software, hardware, infrastructure, etc.) to carry out value-adding processes in software testing. These processes are often part of a project or a Program aimed at delivering software or a system for internal or external use.
You get a tech professional fully dedicated to your project, who works directly with your team just like a new in-house employee. However, you don’t have to spend additional costs on equipment, training, paid vacations, and other overheads. If you’re going to expand your project or start a new one, your tech team has to gain new skills and knowledge.

  • For example, in the 1990s, many IT and HR departments were outsourced largely because CEOs saw their peers doing the same thing.
  • Even if a company has a stellar reputation, it will always have certain limitations.
  • Supply chain management with effective use of supply chain partners and business process outsourcing can increase the speed of several business processes.
  • Testing performed by people who are co-located with the project team but are not fellow employees.
  • Hence, it helps the company remain agile and expedite its software development and time to market.
  • In simple terms, testing begins from the inner and the most bottommost modules and gradually heads up.

Chances are that most businesses will need to outsource at least a subset of services that have very specialized platform or support requirements. But just how far to go in shedding the responsibility for hosting, managing, and supporting IT services is a very individual decision. With the tech landscape evolving at breakneck speed, the demand for flawless software experiences has skyrocketed. Traditional QA methodologies are now under scrutiny, paving the way for more streamlined and efficient practices – practices best epitomised by outsourced QA teams. Not only should you check their record for good outcomes, but you should also check whether they’re equipped with the expertise for your specific project. Typically, a reliable testing service will have test documentation and provide prospective clients with templates of their test artifacts.

When to outsource software testing for your company

Neither insourcing nor outsourcing is a magic wand for process or profit improvement. With the right partner, outsourcing can provide significant production scale without capital investment. Insourcing can also reduce variability and help the manufacturer develop and test line extensions with a higher degree of security than with outsourcing. A manufacturer’s response to a crisis, such as tampering, destruction, or compromise, can also be quicker than if its goods are with an outsourcer. However, both insourcing and outsourcing can help an OEM recover from catastrophes, or alleviate short- or long-term capacity issues.
insourced testing
Chronologically, integration testing is done after the first step, “Unit Testing”, is done. As the name integration goes, the textual definition of Integration Testing is “Individual software modules are combined and tested together, like a group”. This software system is tested together, and the testing level at which it is tested is known as integration testing. So when these modules are combined, the result which is obtained out of it must be equivalent to the result which is expected; that’s where integration testing comes into a part. The main purpose of integration testing is to check whether individual modules work together correctly when combined. Just like you would never hire a random person from Craigslist to do your accounting, you should never hire a random company for software testing.

How Insourcing Works

Pharmacopeia chapter are not exceeded, or less than 25 units of a high-risk level CSP is not made compounded in a single batch, no sterility or endotoxin testing is required. All CSPs must have BUDs assigned on valid scientific data generated from drug stability-indicating studies. Testing should be an integral part of the project, regardless of the software development models used.


For example, if your company chooses to outsource software testing and the third party’s pricing is suspiciously low. However, team leads or the CEO didn’t want to invest significantly and went ahead with the company. Upon rollout, your QA team encounters bugs and compatibility issues in the software.

The same year, business process outsourcing, including IT outsourcing, generated $26 billion in revenue. In 2022, Statista reports that the IT outsourcing industry generated total revenue of approximately $400 billion. These numbers prove that outsourcing is a significant driver of revenue growth in the IT industry, and enterprises are increasingly outsourcing various tasks, including software testing. During each step, decisions must be made that’ll impact your software’s look, feel, and quality.
It is necessary to have clear communication among the project as well as testing team members in all these three types of testing efforts for success. These tests will provide you with the raw data you need to decide on when you can safely and confidently launch a new product. Taking on a new project usually requires your organization to have this flexibility, as your team will need to take on additional responsibilities.
insourced testing
This is why we need software test management in context of the project or product under work in order to improve the business value of testing. The biggest challenge for a device maker is to accurately gauge its own capabilities. One way to assess the possibility of in-house manufacturing is to create a cross-functional team of employees.
Say, the product is being developed using Agile methodology but the testing provider uses a testing technique that needs input in a sequential way. Here, the two teams will have serious issues in delivering as well as accepting test items. Speak to a QA specialist to see if you can use one of our over 50,000 professional testers to increase the performance of your team. However, being allowed your choice of experts from around the world can be very beneficial. You can build a team to communicate effectively from wherever they’re located and ensure your product meets the standards of a global market. Business trends come and go, often leaving the skeletons of well-intentioned companies in their wake.
Especially for startups, it may be helpful to tap into the skills and resources of experienced QA testing services. Your outsourcing service provider will provide you with a team of experts to ensure that your software experiences a smooth launch. They know all the best practices, techniques, and testing methodologies to get the most out of the QA process. With outsourcing, you may face difficulties with ensuring data security and exercising quality control.

Business and technology leaders from start-ups and SMEs engage us to implement software projects or augment their teams. Talk to our experts about your company’s QA testing needs to determine whether outsourcing is right for you. Targeting easy wins allows for more time to implement additional tactics that improve team productivity. And since there are a lot of tasks that QA teams tackle, increasing QA productivity can help successfully drive a company’s revenue growth.

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